Quick Summary:
Use EaseTalk respectfully for speech practice. We provide the service as-is, protect your data per our Privacy Policy, and you can cancel anytime. These terms comply with EU consumer protection laws.
1. Acceptance of Terms
By downloading, installing, or using the EaseTalk mobile application ("App") or accessing our therapist dashboard ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not use our Service.
2. Service Description
EaseTalk is an AI-powered speech practice platform designed for people who stutter. Our Service includes:
- Mobile application for speech practice with AI scenarios
- Progress tracking and analytics
- Therapist dashboard for professional users
- Client-therapist integration features
3. User Accounts and Eligibility
Age Requirements
- Users must be at least 13 years old
- Users aged 13-16 in the EU may require parental consent
- Therapist accounts require professional credentials
Account Security
- You are responsible for maintaining account security
- Use strong, unique passwords
- Notify us immediately of any unauthorized access
4. Acceptable Use
Permitted Uses
- Personal speech practice and improvement
- Professional therapy integration (for licensed therapists)
- Educational and research purposes (with consent)
Prohibited Uses
- Sharing accounts or login credentials
- Reverse engineering or extracting AI models
- Using the service for illegal activities
- Harassment or inappropriate content
- Commercial use without explicit permission
5. Privacy and Data Protection
Your privacy is paramount. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms. Key points:
- All data stored in EU-compliant Firebase servers
- Voice recordings encrypted and automatically deleted after 90 days
- Full GDPR rights: access, rectification, erasure, portability
- No data sales or unauthorized sharing
6. Intellectual Property
6.1 Our Rights
- EaseTalk owns all app content, AI models, and technology
- Trademarks and logos are protected
- Users receive limited license to use the Service
6.2 Your Rights
- You retain ownership of your personal data
- You grant us limited rights to process your data per Privacy Policy
- You can export your data anytime
7. Service Availability
7.1 Uptime
- We strive for 99.9% uptime but cannot guarantee uninterrupted service
- Scheduled maintenance will be announced in advance
- Emergency maintenance may occur without notice
7.2 Service Changes
- We may update features and functionality
- Major changes will be communicated to users
- We reserve the right to discontinue features with notice
8. Disclaimers and Limitations
8.1 Medical Disclaimer
Important: EaseTalk is a practice tool, not medical treatment. Always consult qualified speech-language pathologists for professional therapy. Our AI provides practice opportunities but cannot replace professional medical advice.
8.2 Service Limitations
- Service provided "as-is" without warranties
- AI responses may not always be perfect
- Results may vary between users
- No guarantee of specific outcomes
9. Termination
9.1 By You
- Delete account through app settings
- Request data deletion per GDPR rights
- Stop using the service at any time
9.2 By Us
- We may terminate accounts for Terms violations
- 30 days notice for service discontinuation
- Immediate termination for illegal activities
10. Governing Law and Disputes
10.1 Jurisdiction
- These Terms are governed by Irish law
- EU consumer protection laws apply where applicable
- Disputes resolved in Irish courts or EU consumer forums
10.2 EU Consumer Rights
- Right to dispute resolution through EU ODR platform
- Consumer protection laws take precedence over conflicting terms
11. Changes to Terms
We may update these Terms to reflect service changes or legal requirements. We will:
- Notify users of material changes via email or in-app notification
- Provide 30 days notice before changes take effect
- Allow users to terminate if they disagree with changes
- Maintain previous versions for reference
12. Contact Information
Questions about these Terms?
We're here to help clarify any questions about our Terms of Service.
Email: marcofaggiani04@gmail.com
Subject Line: "Terms of Service Inquiry"
Address: Cork, Ireland (EU)
Response Time: Within 5 business days
Effective Date
These Terms of Service are effective as of January 1, 2025, and apply to all users of the EaseTalk mobile application and related services.